Last updated: 17 August 2026
Who operates this website
This website is operated under the Sortation Solutions brand. For privacy questions, contact sales@sortationsolutions.co.uk or call 01844 617223.
Information we collect
When you submit an enquiry, we may receive your name, company, contact details, project information and any file you choose to attach. Standard server logs may record technical information such as IP address, browser type, time and requested page for security and fault diagnosis.
How we use information
We use enquiry information to respond, assess the application, arrange samples or trials, prepare proposals and maintain relevant business correspondence. The usual basis is taking steps at your request before a contract and our legitimate interests in handling business enquiries and protecting the website.
Sharing
Information may be shared with relevant specialist manufacturing or integration partners where needed to assess your project. We will not sell your personal information. If confidentiality is required, request an NDA before sending sensitive drawings, samples or process details.
Retention and security
Enquiries are retained only as long as reasonably needed for the project, legal obligations and legitimate business records. No internet transmission is completely secure, so do not send sensitive information through the form before the appropriate confidentiality route is agreed.
Your rights
Subject to applicable UK data-protection law, you may ask for access, correction, deletion, restriction or objection, and may complain to the Information Commissioner’s Office. Contact us first so we can respond to your request.
Changes
We may update this notice when the website or processing changes. The date above identifies the current version.